All Sales Are Final
Due to the digital nature of mobile recharges, once a transaction is processed and the credit is sent to the carrier, it cannot be returned or refunded.
Exceptions
We will issue a full refund ONLY under the following circumstances:
- Technical Error: If we charged your card but failed to deliver the mobile credit due to a technical error on our system.
- Out of Stock: If the specific product you purchased is unavailable (though this is rare).
Wrong Number
We cannot offer refunds if you entered the wrong phone number. Please double-check your number before paying.
To request a refund for a failed transaction, please contact support@roorecharge.live with your Order ID.